REVIEWS, REVIEWS, REVIEWS

My Mission

I will achieve an RPC Review metric of 36% or higher by Sept 30th, 2023 because if I don’t I won’t be getting my 36% or higher 5-STAR online review bonus check come Sept 30th.

THE TWO (2) BIG MISTAKES I must avoid, if I am going to accomplish my mission.

1. The First Big Mistake to avoid is not focusing enough and learning from the words I am using to sell something of $$$ value for FREE in exchange for a candid verbal commitment to writing me 5-STAR ONLINE REVIEWS from every guest that comes on a trip with me.

2. The Second Big Mistake I can’t afford to make is not putting enough energy and attention on reaching out to as many friends, family, organizations, and communities as possible for my PayDay since this is the best way to supercharge my RPC metric.

NOT doing a PayDay is the BIGGEST, MOST COSTLY MISTAKE I can make during the season. Without a PayDay it will be hard for me to get my 36% 5-STAR online Review Bonus.


PayDay Scoreboard

Guide Name PayDay Count PayDay Tip $$$ RPC Reviews

Guide 1

0
0
0
0
Guide 2
0
0
0
0
Guide 3
0
0
0
0
RPC 2021 RPC 2022

26%

14.47%

Total Teams PayDay

0

Total Team Reviews

0

Total Gift Card Signups

0

“There is no limit to your PayDay!”

Annual Mission

We will get 2,000 5-STAR ONLINE REVIEWS, and $10,000 in tips by Sept, 3oth 2022 because every Pro Rafting Tours river guide deserves more than just a resume, they deserve a very long list of Happy and satisfied customers as case studies and testimonials for their next career level job.

I will achieve an RPC metric of 36% or higher by Sept 30th, 2023 because if I don’t I won’t be getting my 36% or higher 5-STAR online review bonus check come Sept 30th.

Mountain Mission

We will summit the Wasatch 7 peaks by Sept. 30th, 2022, because doing this outside of work will bond as together as a team and help us become more physically fit and interesting.

PRT Defense Rules — Creating Guests for life!

  1. Let guests know what you can do, not what you can’t do.
  2. Turn a problem into an opportunity to create a guest for life.
  3. Believe that to serve others is to serve oneself.
  4. Never allow guests to do something for themselves that you can do for them.
  5. Make each guest feel special, as if they were our only guest.
  6. The guest is not always right, but what matters is that they are still our guest and need to stay that way.
  7. Be consistent – Remember that you’re “on stage” all of the time.
  8. 15-10-5: Focus your attention on any guest within 15 feet; smile and make eye contact with any guest within 10 feet; and greet any guest within 5 feet – never turn your back to a guest and never hide or seek to be invisible.
  9. Assume all guests are VIP’s and treat them as such!
  10. Take responsibility and report any negative feedback.
  11. Make a positive first impression.

Fulfillment Team Guide Debrief Form

REVIEWS, REVIEWS, REVIEWS

My Mission

I will achieve an RPC Review metric of 36% or higher by Sept 30th, 2023 because if I don’t I won’t be getting my 36% or higher 5-STAR online review bonus check come Sept 30th.

THE TWO (2) BIG MISTAKES I must avoid, if I am going to accomplish my mission.

1. The First Big Mistake to avoid is not focusing enough and learning from the words I am using to sell something of $$$ value for FREE in exchange for a candid verbal commitment to writing me 5-STAR ONLINE REVIEWS from every guest that comes on a trip with me.

2. The Second Big Mistake I can’t afford to make is not putting enough energy and attention on reaching out to as many friends, family, organizations, and communities as possible for my PayDay since this is the best way to supercharge my RPC metric.

NOT doing a PayDay is the BIGGEST, MOST COSTLY MISTAKE I can make during the season. Without a PayDay it will be hard for me to get my 36% 5-STAR online Review Bonus.


PayDay Scoreboard

Guide Name PayDay Count PayDay Tip $$$ RPC Reviews

Alakai

0
0
9.17%
10
Annika
13
0
24.62%
16
Bella
0
0
0
0
Darrin
0
0
0
0
Ekoh
0
0
0
0
Lauren
0
0
10.32%
13
Lindsey
0
0
5%
2
Lydia
0
0
9.09%
2
Morty
0
0
0
0
Rachel
0
0
6.33%
14
Sam
18
$220
124%
31
Sophie
48
$480
8.05%
7
RPC 2021 RPC 2022

26%

14.47%

Total Teams PayDay

79

Total Team Reviews

147

Total Gift Card Signups

8

“There is no limit to your PayDay!”

Annual Mission

We will get 2,000 5-STAR ONLINE REVIEWS, and $10,000 in tips by Sept, 3oth 2022 because every Pro Rafting Tours river guide deserves more than just a resume, they deserve a very long list of Happy and satisfied customers as case studies and testimonials for their next career level job.

I will achieve an RPC metric of 36% or higher by Sept 30th, 2023 because if I don’t I won’t be getting my 36% or higher 5-STAR online review bonus check come Sept 30th.

Mountain Mission

We will summit the Wasatch 7 peaks by Sept. 30th, 2022, because doing this outside of work will bond as together as a team and help us become more physically fit and interesting.

PRT Defense Rules — Creating Guests for life!

  1. Let guests know what you can do, not what you can’t do.
  2. Turn a problem into an opportunity to create a guest for life.
  3. Believe that to serve others is to serve oneself.
  4. Never allow guests to do something for themselves that you can do for them.
  5. Make each guest feel special, as if they were our only guest.
  6. The guest is not always right, but what matters is that they are still our guest and need to stay that way.
  7. Be consistent – Remember that you’re “on stage” all of the time.
  8. 15-10-5: Focus your attention on any guest within 15 feet; smile and make eye contact with any guest within 10 feet; and greet any guest within 5 feet – never turn your back to a guest and never hide or seek to be invisible.
  9. Assume all guests are VIP’s and treat them as such!
  10. Take responsibility and report any negative feedback.
  11. Make a positive first impression.

Fulfillment Team Guide Debrief Form

Book Weber & Provo